Tech Mahindra, the IT services major, is embracing emerging technologies like generative artificial intelligence, quantum computing, and the metaverse to capitalize on new growth opportunities. The company is focusing on cognitive AI and leveraging technologies like computer vision, natural language processing, and machine learning to improve revenue, efficiency, and customer experience. The recent leadership realignment at Tech Mahindra has provided incremental impetus to its digital goals.
Tech Mahindra recognizes the potential of generative AI in solving complex business challenges. The company’s Email AmplifAIer uses generative AI to provide visualizations and automation techniques, resulting in a 25-30% increase in productivity and cost savings. Tech Mahindra was the first to launch a generative AI studio and is using it internally to help enterprises make informed decisions. The company is particularly focusing on the banking, financial services and insurance, healthcare, and retail sectors.
Tech Mahindra remains committed to upskilling its workforce, particularly in AI, quantum computing, and the metaverse. The company has already upskilled nearly 9,000 staff in generative AI and other AI platforms. The enterprise metaverse is gaining traction, and Tech Mahindra is experiencing increased demand for metaverse and other futuristic projects. Clients are currently focused on cost transformation, cloud migration, and enhancing customer experience.
In the next 12 to 18 months, Tech Mahindra’s key focus areas will be developing AI technologies, establishing secure industry clouds using digital twin and other emerging technologies, and enabling customers to monetize their offerings through marketplaces. The company will also continue to invest in agile DevOps, human-centered design, and partnerships with hyperscalers to drive innovation.
What are your thoughts on Tech Mahindra’s approach to emerging technologies? How do you see AI, quantum computing, and the metaverse shaping the future of enterprise technology? Leave your comments below!
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