Irish AI Company Ardanis Technologies to Create 20 New Jobs
Irish software and digital consulting company Ardanis Technologies is set to create 20 new jobs to support the development of its AI call centre tool, Aileen. The product, designed to integrate into existing contact centre systems, aims to streamline call management and other inbound requests through automation. The new roles will encompass sales, marketing, support, and AI technology, with half of the positions based in Ireland.
Established in 2016, Ardanis Technologies has experienced rapid growth in 2021 after securing a €2 million investment. The company, which currently employs 42 individuals, operates offices in Dublin, London, and Portugal, the latter of which was established in 2022 as part of its European expansion strategy.
Ardanis Technologies recently received the SaaS Solution of the Year Award at the IT Europa Channel Awards 2022 in London. CEO Ivan Goor highlighted the impact of Aileen, stating that the AI tool has created new possibilities for the company. He emphasized the significance of blending technology with human expertise to tackle complex issues, leading to improved customer satisfaction, empowered agents, and a promising future for the contact centre industry.
The announcement of the new jobs aligns with a positive trend in the sci-tech job market in Ireland. Workvivo revealed plans to establish a Cork hub with 100 roles, while Proofpoint, a cybersecurity leader, aims to create 250 jobs in the same county. Additionally, US-based company UKG is hiring approximately 200 employees for its new global operations center in Kilkenny, and pharmaceutical giant Eli Lilly intends to generate 150 new positions as part of a $1 billion investment in Limerick.
Conclusion
The expansion of Ardanis Technologies and the creation of 20 new jobs in the AI sector mark significant progress in the Irish tech industry. With a focus on innovation and technology-driven solutions, the company is poised to make a lasting impact on the contact centre landscape. This development, coupled with other recent job announcements in the sci-tech sector, underscores the continuous growth and potential for advancement in Ireland’s vibrant tech ecosystem.
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